This week on Marketing Like a Mother, Michelle sits down with Customer Journey & Buyer Experience expert Stacey Cole to deep dive into creating compelling experiences for your customers.
In this episode, we talk about:
- The need to align the customer journey with business goals
- Crafting high-end experiences for your audience
- Post-purchase experiences play a vital role in nurturing the audience and building relationships
- Continuously evaluating and refining your customer journey to ensure it meets your audience's needs and expectations
- And more!
Learn more about Stacey:
www.workplacelemonade.com
www.workplacelemonade.com/pillars-roadmap
https://www.instagram.com/workplace_lemonade/
https://fruitsaladsummit.com/
https://fruitsaladpodcast.com/
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Learn more about Michelle here and about Olivia here.
Customer Journey Deep Dive